Answer the trial questions, and tell me when somebody asks about seats.
Four since this morning. One is a quote for 40 seats — that one is a task for Sales.
✓ All four answered on their own channels, the quote handed to your team
A trial user with a question has about ten minutes of patience. They ask on your website chat, or WhatsApp, or they reply to the onboarding email, or they message the founder on LinkedIn — and in most companies those are four different tools, three of which nobody is watching.
Here they are one inbox. Your website chat, WhatsApp, Telegram, email, Discord, Slack and X all land in the same place, and every reply goes back out on the channel the person wrote on. An AI agent drafts the answer from your own documentation; anything that smells like money or like trouble becomes a task for a person instead.
What your team stops doing
- Watching four tools for the same question asked four ways.
- Writing the same answer about pricing, limits and SSO for the ninth time.
- Losing a conversation because it started in one channel and continued in another.
- Copying anything between a support tool and the CRM by hand.
The same account does the other half: posting what you shipped, answering the people in your field who are writing about the problem you solve, and bringing the ones who reply into a project room where your team closes them.
Questions people ask
Will an AI agent answer a customer without us seeing it?
Only if you turn that on. The default is that it drafts and a person sends, and in a project room nothing goes out until somebody says go.
Can we embed the chat in our own product?
Yes — the website chat is a snippet, and the same conversations are available over the API and as MCP tools if you would rather build your own front end.
What about our own AI keys?
Project rooms run on your keys. The agent in the room is yours; we are the place it works, not the model behind it.